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Direct Billing

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Direct Billing Program

Sample Text – Reaching out to as many people as possible is our passion. Therefore, we are pleased to offer a Direct Billing Program to most extended health plans. The companies that we direct bill include Pacific Blue Cross, Green Shield, Great-West Life, SunLife, Manulife Financial, Chamber of Commerce, Industrial Alliance, Desjardins, First Canadian, Johnston Group and Maximum Benefits. We direct bill for both massage therapy and acupuncture. We offer this service free of charge in order to make your experience more enjoyable. If you have a company that has the capability of allowing us to direct bill, but you don’t see it on our list, please inquire and we’ll do our best to add it to our list.

We also continue to direct bill Medavie Blue Cross for our Veterans, and our RCMP members. Thank you for your service to our community. In order to serve you best and ensure that we have all information needed to submit to your insurance and track it on your behalf, we ask that you give us your insurance policy information by filling out our Direct Billing checklist. The Direct Billing checklist is included on the online Intake form that is sent to you via email when you book your first appointment with us. We require a day prior to your appointment to create your profile. This will make the process seamless and will minimize waiting at the desk during set up. If you are a current client who would like us to start direct billing for you, please ask for a link to be sent to you for our online direct billing checklist.

Direct Billing Program

  • Great West Life
  • Johnston Group
  • Johnson Ins
  • Chamber of Commerce
  • Blue Cross
  • Great West Life
  • Johnston Group
  • Johnson Ins
  • Chamber of Commerce
  • Blue Cross
  • Great West Life
  • Johnston Group
  • Johnson Ins
  • Chamber of Commerce
  • Blue Cross

Direct Billing Program

Sample Text – Reaching out to as many people as possible is our passion. Therefore, we are pleased to offer a Direct Billing Program to most extended health plans. The companies that we direct bill include Pacific Blue Cross, Green Shield, Great-West Life, SunLife, Manulife Financial, Chamber of Commerce, Industrial Alliance, Desjardins, First Canadian, Johnston Group and Maximum Benefits. We direct bill for both massage therapy and acupuncture. We offer this service free of charge in order to make your experience more enjoyable. If you have a company that has the capability of allowing us to direct bill, but you don’t see it on our list, please inquire and we’ll do our best to add it to our list.

Direct Billing Program

Direct Billing FAQs

You can learn the details of your coverage by contacting your extended health carrier or from your plan administrator.

How do I know how much I am covered for?

You can learn the details of your coverage by contacting your extended health carrier or from your plan administrator.

What if my visit is partially covered by my extended health carrier?

We can still bill your carrier! If your visit is partially covered we will bill the covered amount to the carrier and ask that you pay the balance of your visit at the end of each treatment.

Can we coordinate benefits?

At this time Vancouver Physiotherapy & Sports Clinic will bill 1 (one) third party carrier per visit (eg: 1 Extended Health Carrier or ICBC or MSP). Coordination of benefits is not available.

Do I need a doctor’s referral?

Vancouver Physiotherapy & Sports Clinic does not require a doctor’s referral however some plans do require one. Please check with your extended health carrier to learn your plan requirements.

What if I have an open ICBC, Worksafe or other insurance claim?

If you have an open insurance claim we cannot bill your visit to your extended health carrier if it is related to the open claim. You will need to pay for the treatment and seek reimbursement from your carrier.

What if my claim is denied?

If your visit is denied for online direct billing we ask that your balance is paid in full at the end of each treatment. The front desk staff will advise you if your claim has been denied before you leave. Please note: Some plans have restrictions that do not allow for online direct billing. To check if you are eligible for this service please contact your extended health carrier.

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